On all of our expeditions you will be accompanied by what we call a 'UK Trek Manager'. This is an experienced member of our team from the UK who is there to provide support and guidance throughout the trip. Contrary to the belief of some, this is far from a 'free holiday' for this person and it is a role we feel is vital. Here are some reasons why:
Matt Le Voi - Company Director & Trek manager
A Friendly Face: We hope that on the lead up to your expedition you will have had the opportunity to at least chat with your Trek manager on the trip prep forums, and in some cases have even met them and got to know them on the meet up walks. We feel having this foundation of familiarity is key to building transparency on the expedition,particularly when it comes to your health and wellbeing.
24/7 Support: Your trek manager is available to you 24 hours a day, 7 days a week whilst on expedition. They are there to support you throughout the trip, and should be utilised if needed.
Bringing a pragmatic approach: The in-country leaders are incredible, highly experienced and often very well qualified, but we like to bring the same dynamic thinking and problem solving we apply to our UK operations into our international ones. Our Trek Managers will know our emergency procedures well and be able to implement them, along with the help of our in-country team should the time come.
Trek manager Ady Sanders loving life on his twenty-something ascent of Mt Toubkal
4. Upholding Safety Standards: There's no way that we can expect everything to meet UK safety standards, but there might be occasions when the in-country offering is simply unacceptable. The Trek manager is aware of the threshold and will influence your trip as required in order to keep you safe. We do our best to weed out this sort of stuff in advance, but the nature of adventure travel means that things often crop up unannounced.
5. Experienced Leadership: Your trek manager will have multiple years of group management under their belts, as well as experience in the environment you're heading in to (e.g. Altitude, Winter Mountaineering, Jungle)
You can read a little about the LMG Treks & Expeditions Trek managers here
Heidi getting to grips with attaching crampons to her boots under the watchful eye of Matt Le Voi (Trek Manager and Winter Mountain Leader)